Arts & Culture

The Adventures of an IT Leader

1 min read

<h4>Harvard Business School Press, April 2009</h4><h5>Robert D. Austin, Richard L. Nolan, Shannon O'Donnell</h5>

Austin and Co. team up to create Jim, a fictional IT manager, who stumbles in his first-year duties only to (what else?) save the day. You’ll never look at your computer guy — or gal — the same way again.