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Eric Shinseki

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"The system is ill-suited to the needs of today’s returning veteran population," said Linda Bilmes, the Daniel Patrick Moynihan Senior Lecturer in Public Policy at Harvard Kennedy School. "This VA system was set up a long time ago in a different era, pre-Internet, pre-all-volunteer force, and at a time when far fewer troops survived injuries."

Disarray at the VA

Kennedy School’s Bilmes has pragmatic proposals for presidential commission, system overhaul

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