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The People Factor: Strengthening America by Investing in Public Service
<h4>Brookings Institution Press, February 2009</h4><h5>Linda J. Bilmes and W. Scott Gould</h5>
Who says the government doesn’t need to work better? After Hurricane Katrina, intelligence failures, and security lapses, Bilmes and Gould argue that hiring a capable federal workforce is central to serving the nation properly.
